The Veil is Lifted...

The answers you seek lie ahead.

Frequently Asked Questions

What metals are used to forge your armor?

All Craft Magick armor is forged from 100% stainless steel, including charms, accents, and pendants — unless otherwise (very rarely) noted.

Stainless steel grades used in our construction are usually either 304 or 316L, some armor may contain both grades.

This ensures each piece is tarnish-resistant, resilient, and ritual-ready.

IMPORTANT NOTE:

Avoid bleach, sulfur-based products, other harsh or abrasive chemicals or abrasive brushes.

It is *highly* recommended not to submerge your Craft Magick armor in salt water to ensure it remains ritual ready!

If you want to be extra careful:
Stainless steel is highly tarnish-resistant and won’t turn skin green under normal wear. Although highly resistant to tarnishing, it is recommended to rinse and completely dry after showering, exposure to sweat, or swimming in pool water for maximum preservation. Store dry.

Otherwise, you may swim, sweat, and shower in your jewelry without fear. The metal endures.

Is your jewelry safe for sensitive skin?

Our pieces are made with high-quality stainless steel (typically 304 or 316L).

While stainless steel is generally well-tolerated and hypoallergenic for most wearers, it may contain trace amounts of nickel.

If you have a known nickel allergy or sensitivity to metals, we *highly* recommend avoiding stainless steel jewelry to prevent potential irritation.

Customers are responsible for confirming material compatibility before purchase.

If irritation occurs, discontinue use immediately. Unfortunately, all sales are final and we do not accept returns or exchanges for allergic reactions.

How do I care for my new armor?

Unless otherwise noted, all of our metals including charms, clasps, and pendants are made of 304 or 316L stainless steel, both of which are highly tarnish-resistant metals. This means you can easily care for your new accessories without worry!

Best practices for cleaning your armor:

1. Mix a solution of warm water and a few drops of mild dish soap in a bowl.
2. Dip a soft-bristled toothbrush or cloth into the solution.
3. Gently scrub the stainless steel armor, paying attention to any crevices or hard-to-reach areas.
4. Rinse the armor thoroughly with warm water.
5. Dry the armor with a soft cloth.

IMPORTANT NOTE:

Avoid bleach, sulfur-based products, other harsh or abrasive chemicals or abrasive brushes.

It is *highly* recommended not to submerge your Craft Magick armor in salt water to ensure it remains ritual ready!

If you want to be extra careful:
Stainless steel is highly tarnish-resistant and won’t turn skin green under normal wear. Although highly resistant to tarnishing, it is recommended to rinse and completely dry after showering, exposure to sweat, or swimming in pool water for maximum preservation. Store dry.

Otherwise, you may swim, sweat, and shower in your jewelry without fear. The metal endures.

Usage & Safety

Usage & Safety

Talismans, not tether points. The O-rings in these pieces are ceremonial accents—never anchors. Wear with intention; do not use them to bear weight or restrain.

About O-rings: Some designs include decorative O-rings. These components are for aesthetic wear only. They are not intended for bondage or any form of load-bearing use. Craft Magick is not responsible for injury or damage resulting from use outside the intended purpose.

  • Decorative O-rings are not load-bearing and not a safety device.
  • Do not use for restraint, suspension, or any activity that puts force on the ring or chain.
  • Use only as intended; misuse may result in injury or product failure.

Do you work in any other colors or metals?

Unless otherwise noted, all metals including charms, clasps and pendents are made of stainless steel. Our pieces are sturdy, non-tarnishing, and are intentionally made to be durable. You can swim, sweat, and shower in our pieces, and they will never tarnish.

Unfortunately at this time, we are unable to fulfill requests for accessories made in gold, silver, or anodized aluminum.

Can I place a custom order?

Yes! Please find our Custom Order Request page here.

Please note that custom orders are on a first come, first served basis and slots are limited.

How do I choose the right size?

Necklace Length Reference

  • 13" — Extra Short (snug choker)
  • 15" — Short (choker/collarbone)
  • 17" — Standard (classic necklace)
  • 19" — Long (below collarbone)
  • 21" — Extra Long (upper chest)
  • 23" — Longline (mid-chest drape)
  • 25" — Extra Longline (deep drape / layering length)

Bracelet Length Reference*

  • 6" — Extra Small (slender wrists, snug fit)
  • 7" — Small (classic fit, most common size)
  • 8" — Medium (comfortable fit, average men’s wrist / looser women’s fit)
  • 9" — Large (roomy fit, broad wrists or oversized style)

*For a looser fit, size up one inch

Sizing is subject to your preferences and how you feel most comfortable wearing your armor.

Most of our chainmaille is made with an added extender, allowing your new armor to be adjusted to your preference.

For the best fit, we suggest measuring the circumference of the area you plan to wear your new armor, and order the size that closest fits that length without consideration for the extender.

A simple reliable method is to grab some masking tape and snugly (not tightly) tape around the area of your body where you'd like your armour to sit, then carefully cut the tape and measure it on a flat surface

In our product descriptions, the wearable area of a chain is listed without accounting for the extra length the extender provides. For example, if it says 14", it is 14" plus a 2" extender, for a total of 16" in length.

Sizes on our website are what we have available. Variants may become available in the future.

If you wish to order a custom length not listed under a product, please refer to our customs order page here.

If you have any questions, you may contact us via email at craftmagickshop@gmail.com or DM us via @craftmagick on instagram.

Repairs & Resizing

We stand by the integrity of our work.

We do not offer free adjustments or resizing after purchase.

Please check all measurements carefully before ordering.

If you require a adjustment or resizing after purchase, these services are available starting at $30 plus return shipping. Final pricing depends on the complexity of the work and materials required.

Repairs and resizing must be approved before sending your item. Please contact us to discuss availability, cost, and processing time. Unapproved shipments may be refused.

The purchaser is responsible for all shipping costs to and from the Craft Magick studio unless otherwise stated.

  • Repairs: If your armor breaks under normal wear, we will repair it at no charge. You are responsible for shipping the item to us; return shipping back to you is on us.
  • Damage from negligence or misuse: If the damage is caused by accident, misuse, or neglect, repairs are available starting at $30 plus shipping. Final cost will depend on the complexity of the work and materials needed.
  • Resizing: Resizing for incorrect size selection is not free. Please check measurements carefully before ordering. Resizing is available starting at $30 plus shipping.

All repairs and resizing must be approved before sending your item. Unapproved shipments may be refused.

Please contact info@craftmagick.shop before sending your item so we can confirm availability, cost, and processing time.

What is your policy for discount codes and gift cards?

Discount Codes

Discount codes must be applied at the time of checkout. They cannot be applied retroactively to previous orders.

Order Modifications

We are unable to cancel or modify an order solely to apply a missed discount. Please review your order carefully before placing it.

Gift Card Policy

— Online Redemption: Gift cards can be redeemed for online purchases made through our website. Enter the unique code during checkout to apply the balance.

— No Expiration: Our gift cards never expire. Use them when the time is right.

— Loss, Theft, or Damage: Treat your gift card with care — like cash. Craft Magick cannot be held responsible for lost, stolen, or damaged gift cards, and we are unable to reissue or refund them once purchased.

— Product Exclusions: Gift cards may not be eligible for use on certain products or services, including collaborative pieces. These offerings are created in partnership with other artists or brands and may carry unique terms due to their exclusive nature.

— Returns & Refunds: All gift card sales are final. Gift cards cannot be returned or redeemed for cash or store credit.

What is your shipping policy?

For more details, visit our shipping policy page here.

What is your shipping schedule?

Orders ship 2x a week, on Tuesday and Friday, from our Brooklyn studio.

Check our shipping policy for all updated info here.

What is your return and refund policy?

Please view our return and refund policy here.

Left in Shadow?

The Sanctum awaits you.

For all questions or inquiries, cast your message below — or send a DM via Instagram @craftmagick.

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